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11. Information Security

Confidential Information are important information of any kind or nature that are related to the company, such as: industrial and commercial secrets, operations, services, customers, agreements, fees, costs, marketing, business, accounting, financial statements, employees, software and others.

Hyundai’s confidential information is its sole and exclusive property and protected by the law. Employees must not, by any means, share, use, disclose or communicate directly or indirectly, any information related to Hyundai, to any person, or company / institution / entity, or withdraw any confidential information from Hyundai’s premises without prior authorization written consent of the leadership. Data Protection, Information Security, Data Loss Prevention and/or DPO, if personal data is involved.

Hyundai employees, service providers and business partners, should never share confidential information with spouse, companion, other family members, friends or any unauthorized recipients.

The obligation of secrecy remains after the termination of the employment contract or any other form of relationship with Hyundai, regarding the information obtained by the former employee, service provider and business partner during their time working along Hyundai. Thus, confidential information must be kept and cannot be disclosed, even if the former contract is no longer in force.

Documents related to lawsuits and other legal proceedings (printed or digital) are also confidential and should not be shared. Any employee that receives such documents by mistake must immediately report it to the Legal Department and then delete the document of all records, notifying the sender about the error.

Information concerning the company must be transmitted exclusively through the Public Relations Department, which is the sole department responsible for communication with external public and issues involving the media.

Employees, service providers and business partners must comply with the rules on the use and reproduction of software and other industrial and intellectual property protected by law. The installation of non-approved software or without the authorization of IT is prohibited.

The use of the Internet is exclusive to work-related activities, except for cases that aim at the practicality, convenience and productivity of the employee (e.g. internet banking). Sending confidential information to unauthorized destinations via the internet or any means such as uploads, forms, cloud services, storage services, servers or remote computers is prohibited. Do not access suspicious sites or sites that seek to violate any control of the company and do not click on dubious links. Inappropriate and abusive use will not be allowed and is subject to monitoring and enforcement of disciplinary measures.

Hyundai will monitor the system of professional emails used by its employees, service providers and business partners that use our infrastructure and sending confidential e-mails to private e-mails or any unauthorized destination is not allowed.

Hyundai employees, service providers and business partners should never make illegal, unethical, unauthorized, or inappropriate use of the information system or company equipment. If you receive inappropriate messages, please inform the IT Department.

In Pratice:

Allowed:

  • Only use software, devices and procedures that have been authorized and provided by the company;

  • If you come across any suspect material (e-mails, attachments, links, images, videos, etc.) that may adversely affect the Company’s IT systems or equipment, report this to your IT department without delay;

  • Ensure your screen is locked whenever you are not using your device;

  • In case of loss or theft of any physical devices that belong to or contains Hyundai information (computers, laptops, cell phones, flash drives, smartphones, tablets, external hard drives, etc.) report it to the Data Loss Prevention team and IT Department as soon as possible, within 24 hours of the event, and follow all policies and directions informed by them;

  • The responsibility for ensuring the availability, safeguarding, integrity, protection and confidentiality of Hyundai´s information rests with EVERYONE, whether employees, service providers or business partners;

  • If you notice any unexpected or suspicious behavior on computers, laptops, tablets, servers, cell phones, etc., immediately contact the IT Department or Helpdesk for verification;

  • Keep your passwords and access credentials confidential. Never report or share with others or write them down in a place where other people can have access. You are responsible for all activities associated with your credentials;

  • Destroy information, physical devices and electronic storage media properly when no longer needed;

  • Only share confidential or sensitive information with suppliers after you are sure there is a legal, valid and effective confidentiality agreement between the parties and that they are authorized destinations;

  • Immediately report any loss or suspicion of data loss, incorrect sending of information to unauthorized destinations, accidental or not, to the Data Loss Prevention team, acting quickly, so it is possible to minimize possible impacts and risks;

  • Keep all areas containing confidential information physically secure and allow access only to authorized people. Part of your job is to ensure that Hyundai data is properly protected and not damaged, lost or stolen.

Not allowed:

  • Do not send, receive, download or store sexually explicit, rude, offensive, hostile or discriminatory material;

  • Do not send, receive, download or store suspicious files or data or from unknown or doubtful senders because this increases the risk of virus spreading;

  • Do not send, receive, download or store copyrighted material, trade secrets and similar materials, without the corresponding authorization or material that violates the rights of third parties;

  • Do not send, receive, download or store any material designed for unlawful or unethical purposes, in violation of Hyundai policies or that may create obligations or be harmful to Hyundai;

  • Do not use unauthorized devices (such as your private computer or unauthorized public clouds) to transmit, store or work on Hyundai’s confidential information;

  • Do not open emails from unknown sources without verifying the source first;

  • Do not make local copies of internal, restrict or confidential data or personal data on your laptop, cellphone or hard drive.

  • Do not use or provide to third parties information from Hyundai that is privileged and not available to the public for the purpose of having or giving the third party any kind of advantage;

  • Do not use corporate e-mail to pass on or start “chains”, carry out religious, political-party activities, among others;

  • Do not use company assets and resources for games of chance;

  • Do not discuss sensitive issues in public places, especially if you can´t tell if others are listening to the conversation;

  • Don not leave drawers or cabinets with confidential information open, lock with the key and keep it always in your power or safely stored in a place that only you know and that is not visible or easy to access;

  • Do not send non-public information that belongs to Hyundai to your own personal webmail, to the personal webmail of other employees, or to any unauthorized destinations;

  • NEVER use you badge to “save a seat“ or leave it somewhere without your supervision and do not share photos of it on social media, it could be used for physical access to our premises and/or social engineering or gaining physical access to our facilities;

  • Do not mix corporate passwords with personal passwords and avoid using the same password for multiple accounts, if one password is hacked or discovered, your other accounts will not be compromised;

  • Do not respond to emails or phone calls requesting Hyundai’s information, including employee information, financial results or company secrets;

Prezada Família Hyundai,

Nossas ações, individuais e coletivas, são cruciais para que a Hyundai mantenha sua excelência e compromisso em produzir os melhores veículos, oferecer as mais modernas soluções em mobilidade e prover o melhor atendimento aos nossos clientes.
Para abraçar e reforçar este compromisso, criamos a mentalidade de UM SÓ TIME, UMA SÓ VOZ, em que todos são responsáveis pelos resultados da empresa, não só em termos de lucratividade,mas de valores éticos e de integridade, visando a longevidade e a prosperidade da presença da Hyundai nos mercados do Brasil e das Américas Central e do Sul.

E é com este espírito de UM SÓ TIME, UMA SÓ VOZ, que tenho a satisfação de apresentar a nova versão do nosso Código de Ética e Conduta da HMCSA, um dos principais pilares que sustenta nosso Programa de Ética e Compliance.
Todos nós, colaboradores, concessionárias, fornecedores, prestadores de serviço e demais parceiros de negócios da Hyundai, temos que estar fortemente comprometidos em seguir os princípios deste Código de Ética e Conduta e usá-lo como guia para as nossas ações e decisões em nome e em benefício de nossa empresa e da marca Hyundai

Contamos com a colaboração de cada um de vocês para juntos, como um único time e com uma única voz, agirmos em unidade para alcançarmos nossos objetivos, sempre seguindo os mais elevados padrões de ética e integridade!
Obrigado

 

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